603 Snow & Ice — residential snow and ice management603 Snow & Ice
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Services

Winter services for your home

Plowing, shoveling, ice management, brine, mailbox clearing and markers — each one written into your agreement and performed when conditions call for it.

A 603 Snow & Ice plow truck working a residential driveway at night during snowfall

Residential Snow Plowing

Get out of your driveway without shoveling first.

Plowing runs on a 2" trigger. The trigger is a guideline — with slush, freezing rain or a hard overnight drop we may service under 2" when safety calls for it.

What to expect
  • 1–5" storms: usually one pass once snowfall ends
  • 5" or more: additional passes during the storm to keep access open, with a final pass after it ends
  • Snow is pushed to the sides or other practical areas on site
  • Edges may be left short to protect curbing, lawn and landscaping
  • Driveways must be clear of vehicles at the time of service

Walkway Shoveling

Optional. Selected areas, cleared by hand.

Standard shoveling covers the area in front of garage doors that a truck plow cannot safely reach, plus one designated path to an entrance. Additional walkways, stairs, secondary entrances, decks or patios are quoted separately.

What to expect
  • Standard scope: garage fronts plus one designated entrance path
  • Additional areas must be quoted and listed in your agreement
  • Accumulation pricing: 1–5″ standard rate, 5–10″ at 1.5x, 10–15″ at 2x
  • Storms over 15″ may be billed in additional increments
  • Deicing is separate unless specifically included

Ice Management

Optional. Condition-based, never automatic.

Treatment is applied when we determine it will actually help — based on forecast, temperature, precipitation type, timing, remaining moisture or ice and refreeze risk. It is not performed before or after every storm.

What to expect
  • Salt is the normal residential treatment; sand is not a standard part of residential work
  • Applied only to the surfaces specified in your agreement
  • Salt works slowly below roughly 15°F
  • No treatment makes a surface ice-free — caution is still required

Liquid Brine Applications

Optional. Applied before select storms.

Brine laid down before a storm reduces how strongly snow and ice bond to pavement, which makes plowing more effective. It is used for major storms, icy events and extreme cold — not before every snowfall.

What to expect
  • Most useful on steep, shaded or chronically icy driveways
  • Applied only to the surfaces specified in your agreement
  • Product and application method are selected for the surface and current conditions
  • Reduces bonding; snow will still accumulate until plowed

Mailbox Clearing

Optional add-on.

Mailbox clearing is not part of standard plowing. When it is on your agreement, the mailbox area is cleared during our visit.

What to expect
  • Must be selected — operators do not hand-clear mailboxes otherwise
  • If town plows push snow back afterward, a return visit is billed separately
  • Otherwise, mailbox access remains the homeowner's responsibility

Snow Marker Installation

Optional. Installed in fall. Markers are yours to keep.

Reflective markers show operators where the driveway edge, lawn and obstacles are once everything is under snow. You are welcome to install your own instead.

What to expect
  • Installed before the first major snowfall
  • Markers purchased through 603 become your property and are not collected
  • Checked and reset through the winter
  • Placed along driveway edges, turnarounds and side parking
  • Markers reduce the risk of turf and edging damage but cannot eliminate it
Optional upgrade

Priority Access

Add an agreed completion deadline to Complete Coverage or Custom Coverage.

Upgrade, not a plan

An upgrade for hard deadlines

Because life doesn't always follow the weather.

Priority Access is a premium scheduling upgrade you add to Complete Coverage or Custom Coverage. It is for customers who already know the property has to be finished by a certain time after qualifying storms — an early shift, a nurse or first-responder schedule, school runs, travel or business hours. It is the only way we agree on a completion deadline. If you request it during proposal review, we confirm capacity and contact you personally to establish that deadline.

The commitment covers the contracted, storm-appropriate services for that stage of the storm. Services that are not on your agreement are not covered by it, and the upgrade is only confirmed once capacity in your area allows it.

Scheduled Priority Access is not the same as an unexpected emergency or expedited request. Those are never guaranteed, depend on crew availability, road conditions, travel restrictions, property accessibility and safe access, and are priced individually if we accept them.

How Pricing Works

Priority Access requires us to plan the season and route around your agreed completion deadline, including possible route detours.

Priority Access is approved and priced individually. Pricing depends on the property, the agreed completion deadline, route impact and available capacity, and it is confirmed in your written proposal. No public price or multiplier applies. When Priority Access is added to Complete Coverage, the increase applies only to plowing, exactly as specified in the proposal.

  • Your property and driveway requirements
  • The agreed completion deadline you need
  • Seasonal route planning and route impact
  • Available capacity, safe access and operating conditions

You receive a written scope with property-specific pricing. Complete uses a fixed seasonal price; Custom is billed for the services completed under the approved agreement.

Eligibility
  • Added to Complete Coverage or Custom Coverage during proposal review
  • Built around the agreed completion deadline established in your agreement
  • Covers the contracted, storm-appropriate services for that stage of the storm
  • Subject to route-capacity approval, and quoted separately
What to expect

Your agreed deadline becomes part of our seasonal route plan.

Coverage on its own remains route-based without a promised arrival or completion time. The Priority Access upgrade is the choice for an agreed completion deadline.

  • An agreed completion deadline after qualifying storms
  • No promise of a particular arrival time or first stop
  • Covers the services contracted on your agreement
  • Operations remain subject to safe-access restrictions in the agreement
Seasonal agreements

Put it all under one seasonal agreement

Complete Coverage and Custom Coverage are the two ways to cover the services above for the whole winter.

Complete & Custom Seasonal Agreements

Both are seasonal winter agreements. Complete includes our full standard winter program. Custom lets you choose the specific surfaces and services on your agreement.

Once enrolled, your property remains under our care for the entire winter. We monitor conditions and perform each service included in your agreement whenever weather and property conditions warrant it. You never need to call to activate service, confirm you are on the route, or request routine treatment. Selected services are performed when conditions call for them — not necessarily during every visit; salt, liquid pretreatment or post-treatment included in your coverage is used when our experienced team determines conditions warrant it.

What to expect
  • Both are seasonal agreements for the whole winter — there is no on-call service
  • Complete: our full standard winter program for one fixed seasonal rate
  • Custom: choose the surfaces and services written into your agreement
  • Complete: a fixed seasonal price divided into 10 equal biweekly installments from November through March; Custom: billed for the approved services actually completed, invoiced after each completed service visit
  • Proposals, invoices and payments handled in your secure Client Hub
Learn About CompleteBuild Your Custom Coverage
Setting expectations

What is included, and what is not

Straight from our service agreement, so there are no surprises in February.

Every service except plowing is optional

Plowing is the base service. Shoveling, salting and sanding, brine, mailbox clearing and markers are each selected individually and confirmed in writing.

If a service is not listed on your agreement, it is not performed. Adding something mid-season is possible as scheduling allows.

Timing and route order

Crews mobilize once snowfall stops, day or night, and work the active service list in route order. Standard service does not carry a guaranteed arrival or completion time — the Priority Access upgrade is the only way to set an agreed clearing deadline.

  • Routes run in a set order for efficiency — we cannot give exact arrival times
  • Storms over roughly 6 inches may get additional passes during the event
  • Travel bans, blizzard conditions or breakdowns can delay service; we tell you when that happens
What we do not clear
  • Roofs, decks and patios unless agreed at sign-up
  • Hauling or relocating snow piles off-site
  • Ice caused by roof runoff, drainage issues or refreeze
  • Hand shoveling of unsafe or steep areas
  • Around trailers, dumpsters, firewood, toys or stored equipment
  • Gravel, new asphalt and decorative surfaces, due to damage risk
Municipal push-back and refreeze

Town plows may push snow back into your driveway or against your mailbox after we have serviced it. We cannot prevent that, and we do not return for municipal push-back after a completed service unless your approved proposal specifically provides for it.

Melting and overnight refreeze, shaded areas and roof runoff can create ice even after service. Treatment reduces it; nothing eliminates it.

What we need from you
  • Move vehicles and obstacles before the storm — blocked areas are skipped and the visit is still billed
  • Mark fragile items, or add markers to your agreement
  • Save non-urgent questions for after the storm so crews stay focused
  • Call right away for a true emergency, such as blocked medical access
How it works

Five steps, then winter takes care of itself

  1. 01

    Request a quote

    Send your address and what you need cleared. It takes about two minutes and there is no obligation.

  2. 02

    Property evaluation

    We look at your driveway, slope, surface, turnarounds and where snow can safely be stacked, so the agreement fits your home rather than a template.

  3. 03

    Sign your service agreement

    You receive a written scope with property-specific pricing listing exactly what is included. Complete uses a fixed seasonal price; Custom is billed for the approved services actually completed. You sign once, before the season, and nothing is scheduled until you approve it.

  4. 04

    We monitor the weather

    Forecasts are tracked days out and conditions are watched hour by hour. You do not have to call, text, email or check in.

  5. 05

    We take it from there

    When conditions reach your agreed trigger, your property is serviced in route order. Only the services in your agreement are performed, and each one is used when its own conditions call for it — not necessarily on every visit.

You never need to request service during a storm. Enrolled customers are already on the route.

Not sure what your property needs?

Send your address. We review the driveway, walkways and access points, then recommend only what your home requires.

Request a QuoteContact Our Team
Reviews

100% of reviewers recommend us

18 verified reviews from homeowners on our winter routes.

“I hired them for snow plowing and I couldn’t be happier. They are #1 in communication and customer service. Super reliable and upfront about what to expect with each storm. Businesses that put the customer before the dollar sign are very rare these days. And they deserve each and every (very fair) dollar they charge! They have a customer for life with me.”
Toni D'ArinzoVerified customer
“We had gone through a number of different plow people, who varied in their reliability of coming and cleaning and whether they did a careful job. We switched last year — it is so professional, there is a contract, you get text updates on what the plan is for any particular storm, and if you have concerns they address them right away. We couldn’t be happier!”
Ursula SusanVerified customer
“I have had multiple plow services throughout the years. Each of them has either never properly completed the job or never shown up during a storm. This is the only company that I've found to be reliable, transparent, and communicative. I have a tricky driveway and the team has cleaned it perfectly each storm. Highly recommend!!”
Kevin PathiakisVerified customer
“Chris and his plow drivers are always here on time and do a careful job with our plowing! We really appreciate their hard work. Chris is easy to communicate with, and always makes sure we know what to expect for the coming season, and the coming storm. Highly recommended.”
Elaine IsaakVerified customer
“Thank you for excellent plowing (and shoveling). Great reliability and excellent communication with your customers!! Helps make winter bearable when I don't have to worry about storm cleanup!”
Terry Cadogan AtwoodVerified customer
“I just started using them this year. I couldn’t be happier. I was nervous when they also offered shoveling but they do a better job than I do. I wasn’t expecting that! Customer for life!”
Jeff ZissulisVerified customer
“Chris and his team do an amazingly fantastic job that is definitely not always easy, especially on our steep and short driveway. Chris's email communication is top notch and I love all the details.”
MJ TVerified customer
“They do a terrific job!!!! They keep us up to date about the coming storms and progress during the storms. This is my second year with them and as long as they are offering their services, we will hire them to plow our house next year!!!!”
Maria O'NeilVerified customer
“I found a gem. They are a very reliable and honest company. I also can’t say enough good things about their customer service and communication skills. Others could take lessons from them. I would highly recommend them.”
Roz NascimentoVerified customer
“This is the first season I've used Chris for snow removal. It was the right choice. Everyone has been very professional and courteous.”
Dogman7374 IVerified customer
“They come when they say are coming and they do a great job. What else can you ask for?”
CJ SabaVerified customer
“I recommend them for snow plowing — very prompt and they do what they say they are going to do.”
Norman PomerleauVerified customer
“Great service and real time communication! Would highly recommend.”
Jim McCuskerVerified customer
“My first year with them and I am absolutely thrilled with the service I received. In addition to the plowing, I like the way they bill and I particularly like the way they communicate with us via email to let us know what to expect during storm season. I give them five stars and two thumbs up.”
Harriet CooperVerified customer
“Chris and his crew do an outstanding job plowing. The communication is top notch and they do an excellent job. This is my second year with them and definitely one of the best contractors we have worked with. Thanks for all you do!”
Amy DupreyVerified customer
“Excellent communication — timely response — always great job.”
Barbara LesterVerified customer
“Customer service and communication has been outstanding. Quality and dependability top notch.”
Mary ZikarasVerified customer
“A job well done, professional and respectful.”
Dottie EldridgeVerified customer

Every review above was written by a real 603 Snow & Ice customer.