No phone tag during storms, no wondering whether you made the list. Everything is agreed in writing before the first flake falls.
Send your address and what you need cleared. It takes about two minutes and there is no obligation.
We look at your driveway, slope, surface, turnarounds and where snow can safely be stacked, so the agreement fits your home rather than a template.
You receive a written scope with property-specific pricing listing exactly what is included. Complete uses a fixed seasonal price; Custom is billed for the approved services actually completed. You sign once, before the season, and nothing is scheduled until you approve it.
Forecasts are tracked days out and conditions are watched hour by hour. You do not have to call, text, email or check in.
When conditions reach your agreed trigger, your property is serviced in route order. Only the services in your agreement are performed, and each one is used when its own conditions call for it — not necessarily on every visit.
You never need to request service during a storm. Enrolled customers are already on the route.
Knowing the sequence removes the guesswork — and the phone calls.
We track the forecast for days ahead of a system. When ice or a fast start is likely — and brine is included in your agreement — we pretreat the surfaces on your scope so snow does not bond as hard to the pavement. Treatment is condition-based — it is not used before every storm.
Once accumulation hits your agreed trigger depth, routes release. On longer storms an additional pass may be made when conditions call for it.
Town plows often pass after we do and leave a berm at the driveway apron. Clearing it is handled when your agreement includes it. Services not on your agreement are not performed.
Melting daytime snow refreezes overnight. When ice management is on your agreement, we treat the surfaces it specifies if we judge treatment will actually help. No treatment makes a surface ice-free.
Standard service is route-based and carries no guaranteed completion unless scheduled Priority Access has been approved for the property, which is built around an agreed completion deadline. An unexpected emergency or expedited request is different: it is never guaranteed, depends on crew availability, road conditions, travel restrictions and safe access, and is priced individually if we accept it.
No verbal promises, no surprise charges, no scrambling to reach us mid-storm.
Send your address. We review the driveway, walkways and access points, then send a written scope and price to approve online.
18 verified reviews from homeowners on our winter routes.
“I hired them for snow plowing and I couldn’t be happier. They are #1 in communication and customer service. Super reliable and upfront about what to expect with each storm. Businesses that put the customer before the dollar sign are very rare these days. And they deserve each and every (very fair) dollar they charge! They have a customer for life with me.”
“We had gone through a number of different plow people, who varied in their reliability of coming and cleaning and whether they did a careful job. We switched last year — it is so professional, there is a contract, you get text updates on what the plan is for any particular storm, and if you have concerns they address them right away. We couldn’t be happier!”
“I have had multiple plow services throughout the years. Each of them has either never properly completed the job or never shown up during a storm. This is the only company that I've found to be reliable, transparent, and communicative. I have a tricky driveway and the team has cleaned it perfectly each storm. Highly recommend!!”
“Chris and his plow drivers are always here on time and do a careful job with our plowing! We really appreciate their hard work. Chris is easy to communicate with, and always makes sure we know what to expect for the coming season, and the coming storm. Highly recommended.”
“Thank you for excellent plowing (and shoveling). Great reliability and excellent communication with your customers!! Helps make winter bearable when I don't have to worry about storm cleanup!”
“I just started using them this year. I couldn’t be happier. I was nervous when they also offered shoveling but they do a better job than I do. I wasn’t expecting that! Customer for life!”
“Chris and his team do an amazingly fantastic job that is definitely not always easy, especially on our steep and short driveway. Chris's email communication is top notch and I love all the details.”
“They do a terrific job!!!! They keep us up to date about the coming storms and progress during the storms. This is my second year with them and as long as they are offering their services, we will hire them to plow our house next year!!!!”
“I found a gem. They are a very reliable and honest company. I also can’t say enough good things about their customer service and communication skills. Others could take lessons from them. I would highly recommend them.”
“This is the first season I've used Chris for snow removal. It was the right choice. Everyone has been very professional and courteous.”
“They come when they say are coming and they do a great job. What else can you ask for?”
“I recommend them for snow plowing — very prompt and they do what they say they are going to do.”
“Great service and real time communication! Would highly recommend.”
“My first year with them and I am absolutely thrilled with the service I received. In addition to the plowing, I like the way they bill and I particularly like the way they communicate with us via email to let us know what to expect during storm season. I give them five stars and two thumbs up.”
“Chris and his crew do an outstanding job plowing. The communication is top notch and they do an excellent job. This is my second year with them and definitely one of the best contractors we have worked with. Thanks for all you do!”
“Excellent communication — timely response — always great job.”
“Customer service and communication has been outstanding. Quality and dependability top notch.”
“A job well done, professional and respectful.”
Every review above was written by a real 603 Snow & Ice customer.
